Patient Access Specialist - Per Diem- Days

Position Summary

The Patient Access Specialist will be responsible for delivering a dynamic customer experience to all customers and demonstrating a strong commitment to service excellence. The role involves obtaining demographic, insurance, and medical information to ensure accurate and complete registration. This includes performing insurance verification, data collection and documentation, determining medical necessity for services, identifying patient financial responsibilities, and acting as a liaison to internal and external customers.

Team Member Competencies

• Establishing Relationships
• Peer Support
• Inspiring and Motivating Others
• Demonstrating Emotional Intelligence
• Acting with Integrity
• Communicating Effectively
• Promoting Diversity and Inclusion

Physical Requirements

• Sitting for long periods of time
• Stooping, bending, standing, and stretching
• Manual dexterity for typing and computer data entry
• Working under a stressful environment
• Capable of making sound decisions
• Detail-oriented
• Able to remain alert and self-motivated
• Able to push/pull up to 40lbs., carry and lift up to 20lbs.

Threshold Requirements

• Annual Joint Commission mandatory education requirements
• In-service and health requirements including attendance at new employee orientation
• TB/PPD Surveillance Program
• Maintenance of required professional licensing and/or certification(s)