Patient Access Specialist - Part-time Swing shift

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting. First, there is "About Us HIGHLIGHTS SHIFT : Day/Swing (9a-9p / 2p-2a) - WEEKENDS JOB TYPE : Part-time LOCATION : Zarzamora FACILITY TYPE : 29 bed Small-Format Hospital (8 ER, 8 Inpatient)". This is about the role? Could be "About the role" content: shift, job type, location, facility type. Also there is "About Us" description about Emerus. That could be "About the role"? Actually "About Us" is company description. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections have content. We have: - About the role: could include shift, job type, location, facility type, maybe also company overview? The posting includes "About Us HIGHLIGHTS ..." and then a paragraph about Emerus. That seems like "About the role" or "About Us". We'll treat as About the role. - Responsibilities: The "Essential Job Functions" list and "Other Job Functions". Those are responsibilities. - Requirements: Basic Qualifications list. - Qualifications: maybe same as Requirements? But we can separate: Requirements (basic qualifications) and Qualifications (preferred?). The posting has "Basic Qualifications" with required and preferred items. Also "Position requires fluency in English; written and oral communication Fluency in both English & Spanish is a requirement in the El Paso Market Pennsylvania Candidates : Act 33 ...". That seems like qualifications. - Skills: maybe "Knowledge of various insurance plans... Basic understanding of medical terminology Excellent customer service Working knowledge of MS Office". Those could be skills. - Benefits: Not mentioned. No benefits details. So we should NOT include Benefits section. - Pay: Not mentioned. No pay. So omit. - Schedule: The shift info is in About Us highlights: "SHIFT : Day/Swing (9a-9p / 2p-2a) - WEEKENDS". That's schedule info. Could be placed under Schedule section. But we already used shift in About the role. However we could create a Schedule section with that detail. The instruction: Prefer a few substantive sections over many thin ones. So we might combine shift info into About the role or Schedule. Since schedule is specific, we could make a Schedule section. But we need to avoid thin sections. If we make Schedule with just shift info, that's okay if it's substantive. It's a specific schedule. Could be considered substantive. We also have job type part-time, location, facility type. Those could be in About the role. Let's decide sections: - About the role: include company description (Emerus leader...), facility type, location, job type, shift? But shift maybe better in Schedule. - Responsibilities: Essential Job Functions + Other Job Functions. - Requirements: Basic Qualifications (required: HS diploma/GED, 2 years patient registration..., knowledge of insurance plans required, basic medical terminology, excellent customer service, working knowledge of MS Office strongly preferred, fluency in English required, Spanish requirement in El Paso Market, PA clearances). Also maybe "Emergency Department registration experience, strongly preferred" is a qualification. - Qualifications: maybe we could treat "Preferred" items as Qualifications: Emergency Department registration experience strongly preferred, Working knowledge of MS Office strongly preferred, etc. But we already included strongly preferred in Requirements. Could combine. - Skills: Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required. Basic understanding of medical terminology. Excellent customer service. Working knowledge of MS Office (Word, Excel, Outlook), strongly preferred. Fluency in English; written and oral communication. Fluency in both English & Spanish is a requirement in the El Paso Market. Those are skills. But there is overlap. To avoid duplication, we need to preserve ALL substantive information but not repeat. We can organize logically: Requirements (minimum qualifications), Skills (specific abilities), Responsibilities (duties). Qualifications maybe not needed if we have Requirements and Skills. But the instruction says to use those headings only if posting has real specific content. We can include About the role, Responsibilities, Requirements, Skills. Possibly Schedule. Let's extract content precisely. About Us HIGHLIGHTS: - SHIFT : Day/Swing (9a-9p / 2p-2a) - WEEKENDS - JOB TYPE : Part-time - LOCATION : Zarzamora - FACILITY TYPE : 29 bed Small-Format Hospital (8 ER, 8 Inpatient) Then paragraph about Emerus: "We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros." That's substantive. Position Overview: "The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement." That's also about role. Thus About the role can combine Position Overview + highlights + company description. Responsibilities: Essential Job Functions list (multiple bullet points). Other Job Functions list. Let's extract each bullet: Essential Job Functions: - Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records - Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships - The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital - Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff - Provide and obtain signatures on required forms and consents - Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle - Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system - Obtain insurance authorizations as required by individual insurance plans where applicable - Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion - Scan all registration and clinical documentation into the system and maintain all medical records - Assist with coordinating the transfer of patients to other hospitals when necessary - Respond to medical record requests from patients, physicians and hospitals - Maintain cash drawer according to policies - Maintain log of all patients, payments received, transfers and hospital admissions - Maintain visitor/vendor log Other Job Functions: - Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff - Receive deliveries including mail from various carriers and forward to appropriate departments as needed - Notify appropriate contact of any malfunctioning equipment or maintenance needs - Attend staff meetings or other company sponsored or mandated meetings as required - Assist medical staff as needed - Perform additional duties as assigned Now Basic Qualifications: - High School Diploma or GED, required - 2 years of patient registration and insurance verification experience in a health care setting, preferred - Emergency Department registration experience, strongly preferred - Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required. - Basic understanding of medical terminology - Excellent customer service - Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred. - Position requires fluency in English; written and oral communication - Fluency in both English & Spanish is a requirement in the El Paso Market - Pennsylvania Candidates : Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date. We need to avoid repeating. We'll create sections:

About the role

with paragraphs: company overview, position overview, highlights (shift, job type, location, facility type). Could be multiple

.

Responsibilities

with

• for essential job functions and other job functions combined? Could split into two lists but we can combine all responsibilities into one list.

  Requirements

  with
  • for basic qualifications (required items). But we need to separate required vs preferred? The instruction: preserve ALL substantive information. We can include all items, maybe mark preferred? But we cannot add extra text not in posting. We can just list them as is; the posting includes "required", "preferred", "strongly preferred". We'll keep those qualifiers inside the
  • text. Thus Requirements list includes: - High School Diploma or GED, required - 2 years of patient registration and insurance verification experience in a health care setting, preferred - Emergency Department registration experience, strongly preferred - Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required. - Basic understanding of medical terminology - Excellent customer service - Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred. - Position requires fluency in English; written and oral communication - Fluency in both English & Spanish is a requirement in the El Paso Market - Pennsylvania Candidates : Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date. That seems comprehensive. Now Skills: maybe we could separate out knowledge of insurance plans, medical terminology, customer service, MS Office, language fluency. But those are already in Requirements. To avoid duplication, we could decide not to have Skills section, as Requirements already covers them. But the instruction says prefer few substantive sections over many thin ones. Having Requirements that includes skills is fine. So we may omit Skills. Schedule: we have shift info. Could be a Schedule section with that detail. But we already included shift in About the role highlights. If we put shift in About the role, we might not need Schedule. However the instruction: include a section ONLY when the posting has real, specific content for it. The posting does have shift info. If we already used it in About the role, it's still used. But we could still create Schedule section with that info, but then we'd be duplicating. Better to keep shift in About the role and not create Schedule. Benefits, Pay: none, omit. Thus final HTML:

    About the role

    ...company overview...

    ...position overview...

    ...shift, job type, location, facility type...

    maybe combine into one or multiple paragraphs. We need to ensure we don't repeat job title as heading. Not using. We must not include boilerplate like EEO etc. Not present. Now