Patient Access Specialist I | South Clinic | RCMC Division
Monument Health · Rapid City, SD · 1 mo ago
$17.27–$19.85/hrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We need to parse the job posting.
Key info:
- Primary Location: Rapid City, SD USA
- Department: MHMC-RC South Clinic Management
- Scheduled Weekly Hours: 40
- Starting Pay Rate Range: $17.27 - $19.85 (Determined by knowledge, skills, experience)
- Job Summary: paragraph(s) about role.
- Job Description: Essential Job Functions list (many bullet-like sentences). We need to put as
- for list of duties/requirements/benefits. - Preferred Additional Requirements: Education - High School Diploma/GED Equivalent; Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience. - Scheduling Requirements: Requires ability to work assigned schedules and hours as determined by the department. - Physical Requirements: description. - Job Category: Revenue Cycle - Job Family: Registration and Scheduling - Shift Requires ability to work assigned schedules and hours as determined by the department (duplicate) - Employee Type: Regular - Benefits list: Supportive work culture, Medical, Vision and Dental Coverage, Retirement Plans, Health Savings Account, Flexible Spending Account, Instant pay is available for qualifying positions, Paid Time Off Accrual Bank, Opportunities for growth and advancement, Tuition assistance/reimbursement, Excellent pay differentials on qualifying positions, Flexible scheduling. We need to decide sections. We have Pay: Starting Pay Rate Range given. So we can have Pay section. Schedule: We have Scheduled Weekly Hours 40, and Scheduling Requirements: ability to work assigned schedules as determined. So we can have Schedule section. Benefits: we have list. About the role: Could be Job Summary. Responsibilities: Essential Job Functions. Requirements: Preferred Additional Requirements (Education, Work Experience). Also maybe Physical Requirements? Could be part of Requirements or separate? But we only have limited headings; we can put Physical Requirements under Requirements or maybe under Qualifications? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can choose which to include. We have Qualifications: maybe Education and Experience? Could be Qualifications. Skills: maybe not explicitly listed; we could omit if no specific skills. We need to avoid filler like "commensurate with experience". Pay section we have actual range, so include. Schedule: we have weekly hours 40 and scheduling requirement; include. Benefits: list present. About the role: Job Summary. Responsibilities: Essential Job Functions. Requirements: maybe Preferred Additional Requirements (Education, Work Experience). Could also include Physical Requirements? But we can put Physical Requirements under Requirements as well. Qualifications: maybe Job Category/Job Family? Not sure. Could omit Qualifications if not specific. Skills: none. We must not repeat job title as heading. We must not include Job ID/requisition numbers. We must remove boilerplate: EEO, equal opportunity, etc. Also remove "Current Employees If you are a current Monument Health employee..." etc. Also remove navigation, cookie, legal, scam-warning, duplicated lines. We must preserve all substantive information. Let's extract substantive paragraphs. Job Summary: "It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day. As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us." That's a bit long but we keep. Essential Job Functions: list of many duties. We'll convert each sentence into
- . Need to preserve all. Let's list them: - Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). - Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities. - Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers. - Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. - Provides patients with basic account reconciliation. - Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient. - Review and understand authorization and referral records to confirm financial clearance. - Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms. - Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned. - Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system. - May obtain referrals and order transcription, as applicable to service area. - Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately. - Maintain registration related work queues including ongoing resolution of errors. - Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations. - Address account inquires, resolve or escalate inquiries as appropriate. - In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy. - May perform patient movement activities in the electronic medical record. - May arrange patient transportation and other enabling services. - Assist clinical care team as needed including providing transport in cooperation with clinical team direction. - Responsible for attending all mandatory education, compliance and safety program sessions. - Required to comply with all current and future policies and procedures and report directly to the supervisor. - All other duties as assigned. We need to ensure each is a separate
- . Some sentences have multiple sentences; we can keep as is. Preferred Additional Requirements: - Education - High School Diploma/GED Equivalent - Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience We could split into separate lis. Scheduling Requirements: "Requires the ability to work assigned schedules and hours as determined by the department." Physical Requirements: "Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues." Job Category: Revenue Cycle Job Family: Registration and Scheduling Shift Requires: duplicate of scheduling. Employee Type: Regular Benefits list: we need to extract each benefit. List: - Supportive work culture - Medical, Vision and Dental Coverage - Retirement Plans, Health Savings Account, and Flexible Spending Account - Instant pay is available for qualifying positions - Paid Time Off Accrual Bank - Opportunities for growth and advancement - Tuition assistance/reimbursement - Excellent pay differentials on qualifying positions - Flexible scheduling We'll put each as
- .
Pay: Starting Pay Rate Range $17.27 - $19.85 (Determined by the knowledge, skills, and experience of the applicant.)
Schedule: Scheduled Weekly Hours 40; plus Scheduling Requirements.
We could combine.
Now decide sections:
- About the role: Job Summary paragraph(s). Could be multiple
but we can combine into one
. - Responsibilities: Essential Job Functions list (
- ...).
- Requirements: Could include Education, Work Experience, Physical Requirements. Maybe also Job Category/Job Family? But those are more qualifications. We'll put Requirements: Education and Work Experience and Physical Requirements as list.
- Qualifications: maybe Job Category and Job Family? Could also include Employee Type? But we might skip Qualifications if not needed. However we have headings list; we can include Qualifications with Job Category and Job Family as
- .
- Skills: none specific; we could omit.
- Benefits: list.
- Pay:
with range. - Schedule:
with weekly hours and scheduling requirement. We must not create sections with filler. Ensure each has real content. Now produce HTML fragment. We'll start with maybe not required; just headings and content. We'll use
for each section heading. Structure:
About the role
...Job Summary...
Responsibilities
- ... ...
Requirements
- Education - High School Diploma/GED Equivalent
- Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience
- Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occasionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues.
Qualifications
- Job Category: Revenue Cycle
- Job Family: Registration and Scheduling
- Employee Type: Regular
Benefits
- Supportive work culture
- Medical, Vision and Dental Coverage
- Retirement Plans, Health Savings Account, and Flexible Spending Account
- Instant pay is available for qualifying positions
- Paid Time Off Accrual Bank
- Opportunities for growth and advancement
- Tuition assistance/reimbursement
- Excellent pay differentials on qualifying positions
- Flexible scheduling
Pay
Starting Pay Rate Range $17.27 - $19.85 (Determined by the knowledge, skills, and experience of the applicant.)
Schedule
- .
- Skills: none specific; we could omit.
- Benefits: list.
- Pay:
- ...).
- Requirements: Could include Education, Work Experience, Physical Requirements. Maybe also Job Category/Job Family? But those are more qualifications. We'll put Requirements: Education and Work Experience and Physical Requirements as list.
- Qualifications: maybe Job Category and Job Family? Could also include Employee Type? But we might skip Qualifications if not needed. However we have headings list; we can include Qualifications with Job Category and Job Family as