Patient Access Specialist 2- Magic Valley MRI - 157424
About the role
St. Luke’s Health System is seeking a Surgery Scheduler to accurately and efficiently schedule surgical procedures with a focus on patient access and efficient use of resources. This role works closely with providers and clinic teams to gather required information, verify case details, and ensure surgeries are scheduled according to provider preferences and organizational guidelines.
This position requires strong attention to detail, excellent customer service skills, strong problem-solving skills, and the ability to communicate clearly with clinic staff and—for a small portion of appointments—patients directly.
Responsibilities
- Schedule surgical procedures accurately and timely
- Confirm and verify case details with providers and clinic staff
- Maintain the integrity of the operating room schedule
- Provide excellent customer service in all interactions
- Support limited patient communication for certain appointments
- Work closely with providers, clinics, and operating room teams
Requirements
- High School Diploma or equivalent
- 1-year relevant experience
Schedule
This position is 4–10-hour shifts with variable hours and days.
Benefits
At St. Luke’s, we offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. Benefits include:
- On-site massages
- On-site counseling via our Employee Assistance Program
- Access to the Personify Health Wellness tool
- Formal training and career development offerings