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Patient Access Services, EMT Specialist (Southampton ER, Part Time, Days)

Stony Brook Southampton Hospital · Southampton, NY · 5 days ago
Healthcare$29.34–$31.45/hrPart-time

Position Summary

The Patient Access Services Emergency Department (ED) Registration Specialist uses EMT knowledge and training to conduct a screening during quick registration and communicate acuity with clinical staff for all emergency visits. Completes registrations according to departmental policy and procedure, stays current on insurance regulations, and handles administrative support functions across the division of Patient Access Services. Collaborates with nursing, non-clinical, and professional staff to ensure efficient process flow and adherence to regulatory and contractual mandates.

Responsibilities

  • Performs registration functions and general office duties including word processing, copying, filing, faxing, answering phones, and data entry.
  • Conducts patient interviews to gather and confirm demographic details, insurance data, and financial obligations.
  • Conducts initial visual assessments of patients as they arrive and communicates observations promptly to medical staff for further evaluation.
  • Documents all necessary health information for treatments and procedures.
  • Explains required forms and obtains signatures as appropriate.
  • Reviews, assesses, and evaluates patient registrations to ensure accuracy of demographic and financial information.
  • Collects co-payment, deductible, and co-insurance amounts per the patient’s health insurance plan and contractual agreement.
  • Refers self-pay patients to financial aid or self-pay representatives.
  • Develops and maintains positive customer service with patients, colleagues, visitors, and vendors through diplomacy and tact.
  • Maintains current knowledge of insurance information, managed care guidelines, and designated networks based on managed care contracts.
  • Demonstrates ability to utilize data retrieval insurance eligibility systems.
  • Manages RQA reports by resolving errors and producing corrected accounts.
  • Collaborates with other departments to meet patient and department needs.
  • Abides by documentation guidelines consistently.
  • Adheres to all company and department policies and procedures regarding confidentiality, regulatory or contractual mandates, and HR policy.
  • Practices confidentiality and privacy protocols in accordance with hospital policies and HIPAA requirements.
  • Complies with departmental dress code and maintains a neat appearance.
  • Performs other department-specific duties as deemed appropriate by Patient Access leadership.

Requirements

  • Minimum of an Associate’s degree; or High School Diploma/GED with 2 years’ combined experience in Revenue Cycle, Medical Office, or Business Office.
  • Current NYS DOH EMT certification meeting NYS DOH Functional Description for qualifications, competencies, and tasks (EMT, BLS, DLD).
  • Strong communication, interpersonal, and multitasking skills.
  • Computer literacy and customer service skills.
  • Ability to multitask in a high-stress, fast-paced environment.
  • Quantitative analytical skills and computer proficiency including Microsoft Office (Word, Excel, PowerPoint).

Preferred Qualifications

  • CPT, ICD-10, and medical terminology experience.
  • ICS/NIMS Training.
  • Knowledge of health insurance to assist patients in understanding medical insurance benefits.
  • Exceptional attention to detail and accuracy in all tasks, ensuring high-quality results and minimizing errors.
  • Capable of working independently with minimal supervision, demonstrating strong self-motivation, initiative, and time management skills to meet deadlines.

Physical Demands

  • Prolonged periods of standing, walking, and sitting.
  • 12.5-hour shifts.
  • Ability to lift up to 25 pounds.
  • Commuting to hospital and offsite facilities required.
  • Exposure to various illnesses and diseases.
  • Occasional travel to other locations to support operational needs.

Pay

Starting salary range: $29.34 – $31.45 per hour, based on relevant experience. This range represents the hospital’s good-faith estimate of possible compensation at the time of posting. Total compensation extends beyond the hourly rate.

Schedule

Part-time position with 12.5-hour shifts. Pass days and shifts may change as necessary.

Additional Information

Stony Brook Southampton Hospital is part of Stony Brook Medicine, located in Southampton, NY (two hours from New York City). The hospital serves a diverse community of approximately 75,000 year-round residents, swelling to over 300,000 in summer. It has been recognized as a Long Island Top Workplace by Newsday among large employers (500+ employees).

StaffCo, a Professional Employer Organization (PEO) registered under NYS law, is the employer of record for Stony Brook Southampton employees, handling payroll, HR, benefits, and labor relations. SUNY Stony Brook Hospital operates the hospital and provides healthcare as co-employer for licensure and regulatory purposes. Employees are private-sector employees of StaffCo.

Pre-employment requirements (to be completed prior to start date): successful pre-employment physical and medical clearance from Employee Health Services; electronic reference check with minimum three professional references; 4-panel drug screen; regulatory pre-employment screenings; copy of required NYS license(s)/certificate(s). Failure to comply may delay start date or revoke the offer. The hiring department covers examination fees.

Workplace notes: Smoke-free campus (including parking lots and outdoor areas). Position may require respiratory protection, which may prohibit facial hair. This role may be designated “essential,” requiring presence during institutional emergencies to protect and continue operations.

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