Patient Access Representative - WorkForce
Sioux Falls Specialty Hospital · Sioux Falls, SD · 1 mo ago
On-siteFull-time
About the role
We are seeking a full-time Patient Access Representative to greet and direct callers and walk-ins, answer phones, relay messages, and escort patients as needed.
Location: SFSH WorkForce Clinic at 85th Street/Minnesota Ave. [7600 S Minnesota Ave. Sioux Falls, SD 57108]
Responsibilities
- Setting up appointments
- Verifying insurance details
- Collecting payments
- Assisting with paperwork
- Maintaining patient charts
- Completing specialized reports
- Verifying document accuracy
- Responding to emails
- Updating patient information
- Managing office supplies
- Handling incoming and outgoing mail
Requirements
- High school diploma or equivalent required
- Associate’s degree preferred
- Experience in Electronic Medical Records (EMR) preferred
- Two plus years of related experience preferred, ideally in a clinical setting
- Experience with medical terminology and insurance processes preferred
- Friends and Family CPR required; can be obtained upon hire
Skills
- Strong communication skills
- Attention to detail
- Commitment to patient care
Schedule
Full-time, variable schedules. Monday‑Friday. Shifts vary within the timeframe of 7:00 AM‑5:00 PM. Shifts will be 6.5‑7 hours each day, five days per week. No weekends. No holidays.