Patient Access Representative | Therapy and Weight Management | 40 hrs/wk
About the role
Serve as the first point of contact for patients navigating specialized care, helping create a positive and organized experience from scheduling and Registration. Keep provider schedules optimized, reduce patient wait times, and support smooth daily operations in high-volume settings.
Responsibilities
- Greet patients & verifies demographics
- Create, scan & route documents or electronic forms
- Inform patients what the document is & capture signatures on necessary paperwork
- Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
- Collections co-payments, pre-payments, and payments on account balances
- Works through the registration work queue to address and resolve registration errors or denied insurance claims
Requirements
- High school diploma or equivalent preferred
- One year of work experience, preferably in a medical office setting
- Medical terminology helpful; customer service skills essential
- Six months' customer service experience desired
Qualifications
- Post-secondary education helpful
- May require BLS for certain locations and/or settings
Skills
- Customer service skills
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance.
Pay
$16.25 - $23.00
Schedule
Full time
Featured
No
Contact Information
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .
About Sanford Health
Sanford Health is the largest rural health system in the United States and is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.