Patient Access Representative | Southpointe Lab/Radiology | 40 hrs/wk
Job Summary
Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic.
Department Details
Southpointe Lab/Radiology is a moderate to fast-paced department supporting registration duties with some scheduling. Patients are assisted in person. Strong attention to detail and ability to shift easily between tasks is a must. M-F 8hr shift between 8-5pm.
Job Schedule
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range
Salary Range: $16.25 - $23.00
Qualifications
- High school diploma or equivalent preferred.
Post-secondary education helpful.
One year of work experience, preferably in a medical office setting.
Medical terminology helpful; customer service skills essential.
Six months' customer service experience desired.
Additional Duties
- May Include Preparation & coordination of charts
Organize supporting provider documents
Initiation & collaboration of patient financial assistance
Track patient visits & health information management on patient accounts
Compile, distribute, administer, and score assessments
Cordination of Telemed appointments
Reminder calls for appointments
Hospital admission
Office duties, such as make copies or send faxes
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance.
Featured
Featured: No