Patient Access Representative Scheduler

Responsibilities

• Collect correct upfront information to ensure proper care for the patient.
• Billing and collection of payment.
• Register in all ancillary areas of the Patient Access Department.
• Coordinate with all departments of the facility.

Qualifications

• Minimum Education: High School diploma or equivalent.
• Minimum Experience: At least six (6) months of customer service experience required.
• Strong attention to detail and ability to obtain and record information accurately required.
• Able to manage multiple priorities required.
• Proficient computer skills including but not limited to data entry systems, managing and creating files, i.e. Microsoft Office.

• Excellent communication and interpersonal skills required.
• Knowledge of insurance highly desirable.
• Knowledge of Medical Terminology highly desirable.
• Must be able to function under stressful situations.

Skills & Knowledge

• Excellent communication and interpersonal skills required.
• Knowledge of insurance highly desirable.
• Knowledge of Medical Terminology highly desirable.
• Must be able to function under stressful situations.

Physical Requirements

• Position will be primary light work, requiring occasional lifting and/or carrying objects weighing up to 25 pounds.
• Occasional bending, twisting, stooping, kneeling and reaching is required.
• The position requires mostly sitting with periods of standing and walking.
• Works in a clean, well-lighted, heated or ventilated facility.
• No routine exposure to hazards.
• May have occasional exposure to blood, body substances, infectious materials, chemical hazards, vibration, radiation, slippery surfaces or noise that may result from performance of duties.
• Physical Demands: Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks.
• Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment.
• Can withstand long periods of sitting, standing and/or constant walking.
• Ability to lift 25 lbs.

Workplace type

• On-site