Patient Access Representative | Ortho & Sports Medicine | 22 hrs/week
Job Summary
Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic.
Qualifications
- High school diploma or equivalent preferred
- One year of work experience, preferably in a medical office setting
- Medical terminology helpful; customer service skills essential
- Six months' customer service experience desired
Additional Duties
- Preparation & coordination of charts
- Organization of supporting provider documents
- Initiation & collaboration of patient financial assistance
- Tracking patient visits & health information management on patient accounts
- Compilation, distribution, administration, and scoring of assessments
- Coordination of Telemed appointments
- Reminder calls for appointments
- Hospital admission office duties, such as making copies or sending faxes
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits.
Benefits
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.
Drug-Free Workplace
Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Application Instructions
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.