Patient Access Representative (Non-Exempt)

About the role

The Patient Access Representative facilitates all components of patient entrance into Mercy facilities, including scheduling, registration, benefit verification, pre-certification, and financial clearance.

Responsibilities

• Schedule and register patients
• Verify patient insurance and benefits
• Pre-certify services
• Ensure accurate patient data entry
• Work under stress and meet deadlines
• Communicate effectively with patients, physicians, and insurance companies
• Maintain knowledge of insurance carriers and Medicare guidelines

Requirements

• 1-3 years clerical experience preferred
• Experience with medical terminology and insurance plans preferred
• High School diploma required
• Some college education helpful
• Exceptional attention to detail
• Strong organizational skills
• Knowledgeable with various computer systems
• Ability to use a 10-key calculator and computer keyboard

Qualifications

• Excellent communication skills, both oral and written
• Positive working relationships with all hospital staff and insurance companies
• Ability to work under stress and meet deadlines

Skills

• Knowledge of various computer systems
• Ability to use a 10-key calculator and computer keyboard

Benefits

At Mercy, team members enjoy outstanding benefits including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for those working 32+ hours per pay period. Join a caring, collaborative team where your voice matters.

Pay

Details on pay are not specified in this job posting.

Schedule

The schedule for this position is Full Time - Thursday through Sunday from 10:30 AM to 9:00 PM.