Patient Access Representative (JR222822)

About the role

The Patient Access Representative is responsible for providing exceptional customer service to patients and families, ensuring accurate and timely registration processes, and maintaining a positive patient experience.

Responsibilities

• Handle patient inquiries and registrations efficiently
• Ensure accurate and timely processing of insurance claims
• Communicate effectively with patients, families, and other healthcare providers
• Follow up on patient accounts and resolve issues promptly
• Adhere to HIPAA guidelines and confidentiality policies

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Strong organizational abilities
• Basic computer skills, including Microsoft Office
• Ability to work flexible hours, including evenings and weekends

Qualifications

• Experience in a healthcare setting preferred
• Knowledge of medical terminology and insurance processes
• Proficiency in electronic health records systems

Skills

• Customer service orientation
• Problem-solving skills
• Time management and multitasking abilities
• Attention to detail

Benefits

• Competitive salary
• Paid time off
• Health insurance coverage
• Professional development opportunities

Pay

$18.00 - $20.00 per hour

Schedule

Flexible schedule available, including evenings and weekends