Patient Access Representative III - Pain Mgmt Anesthesiology
About the role
Responsible for creating the first impression of the organization's services to patients and families and other external customers. Essential duties may include performing all pre-arrival duties related to the pre-registration and financial clearance process for both outpatient and inpatient services. This position is responsible for collecting proper demographic and financial data to insure hospital bill is paid by a third party payer or the patient, in addition to verifying insurance eligibility, referral coordination, and securing authorization. Acts as primary liaison for patients receiving professional and hospital services at ECU Health.
Requirements
- High School or Equivalent (GED) or higher required
- Associate Degree preferred
- Bachelor's Degree preferred
- 2 to 4 years of Registration, Scheduling and Insurance Authorization experience within a healthcare setting required
- 5 years of Customer Service Experience required
- Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
- Proficient computer skills; Experience with Microsoft Office applications (Outlook, Word and Excel) required
Preferred qualifications
- Experience with EPIC and medical office workflows
- Insurance Verification Experience
Pay
$17 - $24.74 per hour
Schedule
Full-time (40 hours per week), Monday through Thursday, 6:30 a.m. to 5:00 p.m. (10-hour shifts). No nights or weekends required. Department observes ECU Health holidays.
About the organization
ECU Health Physicians is a multi-specialty group with over 600 providers in more than 140 primary and specialty clinics across more than 110 locations in eastern North Carolina.