Patient Access Representative II - Radiology

This position involves a rotating schedule, including weekends, with shifts from 12:00 PM to 8:30 PM.

About the Role

Under general supervision, the Patient Access Representative secures and provides appropriate medical business information to and from patient families/guardians and funding sources. In this role, you will interpret, identify, communicate, and detail information through registration, scheduling, and/or acquiring authorizations for patient services in a dynamic team environment. You will have the opportunity to make a difference every day through your duties.

Responsibilities

• Interpret, identify, communicate, and detail medical business information.
• Handle registration, scheduling, and authorization for patient services.

Skills

• Listens well and devotes full attention to patients and medical professionals.
• Detailed and empathetic, especially when dealing with critically ill or injured individuals.
• Ability to remain calm under stressful situations.
• Strong oral and written communication skills.
• Maintains confidentiality.
• Basic understanding of medical terminology and procedures.
• Resourcefulness.

Qualifications

Minimum Qualifications

• High School Diploma, G.E.D., or equivalent.

Preferred Qualifications

• Associate's Degree.
• 1 year of healthcare experience.
• Experience with Epic or other EMR systems.
• Experience with payment collection efforts.
• Bilingual in English/Spanish and/or other languages that meet business needs.

Pay

The current salary range for this position is $23.00 to $30.27 per hour. Compensation decisions consider factors such as experience, education, licensure, unique skillsets, organizational need, and internal equity.

Schedule

Rotating schedule, including weekends, with shifts from 12:00 PM to 8:30 PM.