Patient Access Representative II
Endeavor Health · Highland Park, IL · 5 mo ago
Healthcare$19.89–$28.84/hrFull-time
Job Summary
The Patient Access Representative II is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.
What You Will Do
- Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies
- Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling
- Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations
What You Will Need
- Education: High school diploma or equivalent required; college degree preferred
- Certification: N/A
- Experience: One-year customer service experience in a healthcare or health insurance related field required
- Unique or Preferred Skills: Basic knowledge of medical terminology and insurance industry terminology preferred
Benefits
- Premium pay for eligible employees
- Career Pathways to Promote Professional Growth and Development
- Variety of Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program
- Savings Plan
- Health Savings Account Options
- Retail Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities