Patient Access Representative I
SSM Health · Oklahoma City Metropolitan Area · Yesterday
HealthcareFull-time
Job Highlights
- Schedule: 10:45pm - 7:15am
- Location: SSM Health St. Anthony Hospital - Oklahoma City, OK
- Emergency Department
Qualifications
- Patient Access
- EHR
- Healthcare
- Customer Service experience
- Gathers information from patient and enters into appropriate database.
- Sets appropriate resources to resolve issues about the type, date or location of prescribed procedures.
- Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
- Collaborates with other departments to ensure smooth patient flow.
- Coordinates and communicates schedules.
- Assists with coordination of activities related to insurance pre-certification/authorization.
- Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
- Performs clerical and reception duties associated with patient registration.
- Performs other duties as assigned.
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to share information through oral communication.
- Able to hear alarms, malfunctioning machinery, etc.
- Frequent keyboard use/data entry.
- Occasional bending, stooping, kneeling, squatting, twisting and gripping.
- Rare climbing.
- 8701210033 PAS - St. Anthony
- Night Shift
- 40
- Paid Parental Leave
- Flexible Payment Options
- Upfront Tuition Coverage
What Makes This Role Unique
This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps. If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding.
Job Summary
Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.
Job Responsibilities and Requirements
Education and Experience
No experience required.