Patient Access Representative I
Sentara Health · Virginia Beach, VA · Yesterday
HealthcareFull-time
Overview
Full Time, 2nd Shift (Evenings)
Responsibilities
- Verify patient identity and select the correct patient record
- Review schedules and physician orders to register the patient for the appropriate service
- Scan important documents such as insurance cards, ID's, Living Wills, and POAs and verify and enter the patient's demographic and insurance information in the electronic health record
- Explain and complete complex regulatory and compliance documents and adhere to all applicable privacy and compliance standards
- Explain and collect co-payments, deposits, and outstanding balances and perform the transactions securely
- Greet patients and families, answer questions, and ensure the patients arrive to the appropriate service area at the right time
- Perform scheduling, pre-admission, and discharge duties
- Provide supervision and patient information updates to families in waiting rooms
Benefits
- Caring For Your Family and Your Career Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Pet Insurance
- Legal Resources Plan
- Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Schedule
Second (Evenings)
Pay
Up to $1,500 Sign-On Bonus for Qualified Candidates!