Patient Access Representative - Family Medicine

What You'll Do

• Greets all patients in a courteous and timely manner.
• Answers multi-line telephone; takes clear, detailed, and legible messages and transfers calls to appropriate department when necessary.
• This includes concise documentation in the EHR system.
• Enters and/or updates patient information in computerized hospital information systems.
• Accurately creates tasks in EHR according to clinic protocols and works both Tasks lists and Work lists.

Who You Are

• Excellent communicator
• Detail oriented
• Good interpersonal skills
• Strong customer service skills

Qualifications

• High school diploma or equivalent required, Associates degree preferred.
• Bilingual in Spanish strongly preferred.
• One year experience as a Receptionist preferred.
• Good telephone etiquette.
• Computer skills required: Competent with Microsoft Office and Outlook.
• Previous use of multi-line phones, fax and copy machine(s) preferred.

Job Information

• Full-time, day shifts including weekends.
• Starting wage $23.22 to $28.14 based on qualifications.