Patient Access Representative - Family and Internal Medicine

Position Summary

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management.

Essential Functions and Responsibilities

• Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner.
• Responds promptly, professionally and courteously to all customers’ needs.
• Cooperates and communicates effectively with all McLaren Health Care team members.
• Contributes to continuous quality improvement efforts.

Qualifications

• Minimum: High School Diploma or GED
• Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience
• Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators
• For positions designated as float positions, travel to or between clinics is required

• Preferred: Associate Degree in Health Care, Finance or related area.
• Equivalent combination of education and relevant experience may be accepted
• Certification in medical billing, coding, or equivalent job specific certification
• One-year experience in Revenue Cycle

Additional Information

• Schedule: Full-time
• Requisition ID: 26003178
• Daily Work Times: 7:30am - 7:00pm
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No