Patient Access Representative - Emergency Department (Nights)

Patient Access Representative

About the role

We are seeking a Full Time, Night Shift Patient Access Representative in our Emergency Department to cover 3-days rotating (including weekends and holidays).

Responsibilities

• Collect and verify demographic and financial data, ensuring accurate information is entered into our database.
• Verify insurance coverage and benefits, utilizing online eligibility or telephone inquiries to ensure the most up-to-date information.
• Obtain necessary signatures and information on required forms and documents, maintaining confidentiality and adhering to HIPAA guidelines.
• Receive payments and issue receipts, actively working towards collection goals and maintaining cash funds/verification logs.
• Prepare and distribute reports, documents, and patient identification items as required, ensuring timely and accurate communication.

Requirements

• A High School Diploma or equivalent required.
• 2 years of experience in Admissions, Billing, Collections, Insurance, and/or Customer Service strongly preferred.
• Basic computer skills, knowledge of office equipment, and proficiency in Word Processing, Spreadsheets, and Database management required.