Patient Access Representative

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Responsibilities

• Present a welcoming and receptive demeanor to patients, visitors, and staff.
• Ensure that every patient registered for care is properly identified.
• Processes patient payments on accounts at cash window.
• Handles inquiries from patients or their representatives at cash window and/or refers them to appropriate Patient Account Representatives.
• Performs daily cash receipt deposit functions.

Qualifications

• Educational requirements: High school diploma or G.E.D. required. B.S./B.A. or A.A. degree, or some college preferred.
• Experience: Experience in a professional setting with customer service responsibility preferred.
• Licenses: A.A.H.A.M. Certification as Certified Patient Accounts Technician (C.P.A.T.) preferred.

Additional Information

• Schedule: Set schedule with varied hours. Alternate weekends required. Schedule includes Second shifts in Emergency Department and alternate Sundays.

YNHHS Requisition ID: 158964