Patient Access Representative

UPMC Altoona has immediate openings for Patient Access Representatives in the Emergency Department, OP1, the Hospital, and the Station Medical Center. We are looking for friendly individuals to help provide excellent experiences to our patients.

About the role

Functions under the general direction of department leadership in Patient Access. Coordinates patient access for all phases of the revenue cycle from scheduling and registration up to and including referral and denial management.

The PAS Representative works directly with medical staff, nursing, ancillary departments, insurance carriers, and other external professionals to assist patients in obtaining health care and financial services. This position is responsible for completing the registration and insurance eligibility processes, creating a positive first impression of the Hospital's services, and gathering demographic, clinical, and financial information necessary for scheduling, registration, treatment authorizations, and insurance verification.

Responsibilities

• Interview patients/guarantors to obtain demographic and confidential clinical and financial information.
• Schedule, register, and verify insurance eligibility and corresponding benefit levels.
• Enter information into the Hospital’s computer system to expedite data collection, billing, and reimbursement.
• Gather and record information to support the Hospital’s fiscal efforts and revenue cycle.
• Articulate financial responsibilities to patients, guarantors, and family members.
• Work as a team member and adapt to changes throughout the Hospital.
• Collaborate with medical staff, nursing, ancillary departments, and insurance carriers.

Requirements

• High School Diploma or GED required.
• Two years of experience in a healthcare role or one year in a medical/billing/fiscal setting is preferred.
• Proficiency with Microsoft Office products is preferred.
• Act 34 clearance required.

Benefits

• Incomparable, affordable benefits package (20% higher in value than other healthcare employers in our market).
• Generous vacation accrual.
• Tuition assistance to further your education.

Full-time opportunities are currently available.