Patient Access Representative

Duties

• Greet patients/residents, verify demographics, and register/schedule patients/residents.
• Create electronic files, scan, and route necessary forms and documents.
• Educate patients/residents and capture signatures on necessary paperwork.
• Create and assign financial responsibility, assist with arrangements, collect payments.
• Address and resolve registration-related issues, such as work queue errors, denied insurance claims, and database maintenance.

Qualifications

• High school diploma or equivalent preferred.
• One year of work experience, preferably in a medical office setting.
• Customer service skills essential.
• Six months' customer service experience desired.

Benefits

Sanford offers an attractive benefits package including health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package.