Patient Access Representative

About the role

We are seeking a Patient Access Representative to support front‑desk operations at MedCura Health. This role requires strong organizational abilities and effective communication skills to ensure a smooth and efficient experience for patients from the time they arrive through the completion of their visit.

Responsibilities

• Supports front‑desk operations by supporting patients and visitors upon arrival and providing clear direction as needed.
• Registers patients and verifies information including insurance details and required documentation.
• Schedules appointments and manages patient flow to help maintain timely operations.
• Answers incoming calls, addresses general inquiries, and provides information about available services.
• Processes patient payments and issues receipts for completed transactions.
• Maintains accurate records in the EHR system in accordance with organizational standards.
• Ensures compliance with privacy and security requirements including HIPAA and related regulations.

Benefits

• Competitive salary
• Annual incentives
• Retention bonus
• Medical, dental, and vision coverage
• Retail plan with employer match
• Paid time off
• Paid holidays
• Company‑issued uniforms
• Professional development opportunities
• Continuing education opportunities
• Welcome eligibility for loan‑repayment programs

Qualifications

• A high school diploma or equivalent; an associate degree is preferred.
• Experience in healthcare or front‑office settings is beneficial.
• Strong interpersonal and communication skills.
• Proficiency with EHR systems and office software.
• Ability to manage multiple tasks in a fast‑paced environment.
• Attention to detail and strong organizational abilities.
• Knowledge of medical terminology is helpful.

Skills

• Strong interpersonal and communication skills.
• Proficiency with EHR systems and office software.
• Ability to manage multiple tasks in a fast‑paced environment.
• Attention to detail and strong organizational abilities.
• Knowledge of medical terminology is helpful.

Benefits

• Medical, dental, and vision coverage
• Retail plan with employer match
• Paid time off
• Paid holidays
• Company‑issued uniforms
• Professional development opportunities
• Continuing education opportunities
• Welcome eligibility for loan‑repayment programs

Pay

$16.00 - $22.00 / hour

Schedule

Full-time

Day