Patient Access Representative

About the role

At Castleview Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

Responsibilities

• Supports Quality Assurance of Admitting
• Explains policies regarding services, charges, insurance billing, and payment of accounts to patients, vendors, and customers
• Requests full or partial payment(s) for services rendered according to collection policies
• Receives payments from patients for services rendered
• Works with physician clinics and ancillary departments, providing information when necessary or forwarding relevant documents
• Aid patients and physician clinics with price quotes and pre-authorizations for special programs

Requirements

• Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision
• Must be able to work in a stressful environment and take appropriate action

Qualifications

• High School diploma

Skills

• Strong communication skills
• Ability to work in a fast-paced environment
• Knowledge of hospital policies and procedures

Benefits

• Comprehensive medical, dental, and vision plans
• Flexible-spending and health-savings accounts
• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
• Tuition reimbursement, loan assistance, and 401(k) matching
• Employee assistance program including mental, physical, and financial wellness
• Professional development and growth opportunities

Pay

$15-$18 per hour

Schedule

Not specified