Patient Access Representative
About the role
This position arranges for the efficient and orderly registration of patients, making certain accurate patient information is collected. A professional and courteous manner is required while gathering insurance, and personal patient information. The primary focus for this role would be scheduling appointments, scanning, handling phone calls, communication with Oncology staff, and registration and insurance.
Responsibilities
- Answering phone calls in a clear professional manner
- Greeting patients and visitors as they enter the facility
- Providing patient with billing and payment information
- Maintaining patient records according to HIPAA guidelines
Requirements
- Prior experience with insurance and medical records is a plus
Qualifications
- Flexible schedule primarily in the Cancer Center but floating to other departments
- Day shifts with slightly varying hours, shifts needing coverage, and the potential for some nights and weekends
Skills
- Professional and courteous manner
- Clear communication skills
- Experience with insurance and medical records
Benefits
- Competitive benefits packages
- $10/hour weekend incentive
Pay
- Competitive hourly rate
Schedule
- Flexible schedule
- Primarily in the Cancer Center but floating to other departments
- Day shifts with slightly varying hours, shifts needing coverage, and the potential for some nights and weekends
Disclaimer
For the 8th year in a row, Greater Regional has been named one of the Top 50 Workplaces in Iowa, which we credit to our employees shared cultural values. We are also proud to announce Greater Regional is one of the Top 100 Critical Access Hospitals in the nation 7 years running. Greater Regional offers an outstanding benefits package to all full-time employees which includes IPERS, tuition reimbursement, wellness screenings, wellness reimbursements, and more. Patients have a choice in health care, they choose Greater Regional Health. You have a choice in employment, choose Greater Regional Health!