Patient Access Representative

About the role

Grace Health seeks a dedicated and compassionate individual to join our team as a Receptionist. This role involves monitoring reception areas, greeting patients, updating chart information, and initiating patient visits.

Responsibilities

• Open office daily and provide an adequate reception area environment for all patients
• Update patient’s demographic and insurance information at each visit
• Communicate and interact effectively with patients and families, physicians, and peers to maximize successful patient outcomes
• Answer telephone calls courteously and direct calls appropriately
• Maintain good attendance (daily meetings and other assignment tasks)
• Maintain timely documentation of all work assignments
• Maintain patient confidentiality
• Routinely keep the supervisor informed about attendance and job assignments
• Flexible in being able to multitask
• Work effectively and at an efficient pace
• Work cooperatively with physicians, administration, and peers
• Close clinic as assigned

Qualifications

• Pleasant personality
• Cooperative attitude
• Written and oral communication skills
• Organized work habits
• Computer skills

Skills

• High School Diploma or Equivalent
• At least two (2) years medical office experience preferred

Physical Demands

• Regularly required to talk or hear
• Frequently required to stand, walk, sit; and use hands to finger, handle, or feel objects, tools, or controls
• Sometimes required to stoop, kneel, crouch, or crawl
• Occasionally required to lift and/or move up to 50 pounds

Work Environment

• The noise level in the work environment is usually moderate