Jobs · Healthcare · North Dakota

Patient Access Representative

Essentia Health · Wahpeton, ND · 2 wk ago
On-siteHealthcare$17.63–$26.45/hrFull-time

Key Responsibilities

  • Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision.
  • Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary.
  • Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue.
  • Maintains all assigned work queues according to supervisor’s instructions and guidance.
  • Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service.
  • Answers incoming phone calls, schedules appointments, and refers to clinical team as needed.
  • Sanitizes registration equipment between each use and restocks basic supplies.

Preferred Qualifications

  • Previous Patient Access Representative or Patient Scheduler experience preferred

Education Qualifications

No educational requirement.

Employee Benefits at Essentia Health

  • Medical, dental, vision, life, and disability insurance
  • Supplemental options to fit your needs
  • 401(k) plan with employer contributions
  • Professional development through training, tuition reimbursement, and educational programs
  • Flexible scheduling, generous time off, and wellness resources

Job Location

Wahpeton Clinic

Shift Rotation

Day Rotation (United States of America)

Shift Start/End

8a/430p

Hours Per Pay Period

80

Compensation Range

$17.63 - $26.45 / hour

FTE

1

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