Patient Access Representative

Responsibilities

• Communicate with CCP offices on patient requests, appointments, etc.
• Under management directives, contact patients with no scheduled follow up appointment to schedule in available slots based on primary location and responsible provider.
• Schedule patients across all CCP offices for Cardiology testing appointments.
• Verify benefits by contacting patient insurance companies for specific programs within CCP.
• Aid in individual office call centers for patient requests, scheduling - when needed.
• Receive, place, and transfer telephone calls using appropriate phone etiquette for all offices within CCP as needed based on volume.
• Perform other duties as assigned.

Requirements

• Communication skills to converse clearly over the telephone.
• Organization and time management skills to manage a variety of tasks effectively.
• Must have the ability to multitask.
• Must have experience in a medical office setting, preferably in Cardiology.
• Computer knowledge is a must.
• Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers/managers.
• Technological skills, such as using word processing and spreadsheet programs to track data.
• Interpersonal skills to interact positively with patients.
• Experience with an EMR system is a plus.

Benefits

• Medical
• Vision
• Dental
• 401k
• Profit sharing
• LTD
• PTO

Pay

$500 sign on bonus*

Schedule

Full time