Patient Access Representative

About the role

Schedule patient appointments and procedures accurately with physicians and clinical staff to ensure optimal patient flow and resource utilization.
Gather and accurately enter patient demographic, insurance, and clinical information into the appropriate database to establish a complete and compliant patient record.
Coordinate insurance verification and pre-authorization processes to ensure financial clearance and reduce out-of-pocket stress for the patient.
Educate patients on pre-service requirements, instructions, and financial responsibilities, promoting a clear and comfortable experience.
May assist patients with transport, movement or placement for imaging services.

Responsibilities

• Schedule patient appointments and procedures accurately with physicians and clinical staff to ensure optimal patient flow and resource utilization.
• Gather and accurately enter patient demographic, insurance, and clinical information into the appropriate database to establish a complete and compliant patient record.
• Coordinate insurance verification and pre-authorization processes to ensure financial clearance and reduce out-of-pocket stress for the patient.
• Educate patients on pre-service requirements, instructions, and financial responsibilities, promoting a clear and comfortable experience.
• May assist patients with transport, movement or placement for imaging services.

Requirements

• A high school diploma equivalency OR 1 year of applicable cumulative job specific experience.

Qualifications

• Medical Office Experience, Bilingual a plus
• CNA, PCT, or Patient Transporting Experience a plus
• BLS or willing to obtain

Skills

• Attention to detail
• Strong communication skills
• Ability to work independently and as part of a team

Benefits

Life at Ascension: Where purpose meets opportunity
Ascension associates are eligible for tuition discounts and priority placement in select healthcare programs through our academic partnership with Wichita State University.

Pay

Full-time, 40 hours weekly, Mon-Thurs 12:00pm-8:30pm, Friday 11:00am-7:30pm

Schedule

Evening Shift

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Equal Employment Opportunity

Equal employment opportunity employer