Patient Access Representative Ambulatory

About the role

Bring your dedication to delivering a smooth, welcoming patient experience while upholding accuracy and compliance to UW Health. We are seeking a Patient Access Representative - Ambulatory to:

• Enter and verify demographic and insurance information
• Identify and collect patient financial obligations
• Register or admit patients

Responsibilities

Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills.

Qualifications

No minimum education required. Associate's Degree in Business, Finance, Health Information Management or related field preferred.

• 1 year of experience in a customer service-related field required
• 1 year of experience in a healthcare, call center, business, financial or insurance related field preferred

Benefits

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions

Pay

Details about pay are not specified in this job description.

Schedule

You will work at 1 S Park St. in Madison, WI. Work Schedule: 100%, day shift working Monday – Friday from 7:30 am – 4:00 pm. Hours may vary based on the operational needs of the department.