Patient Access Representative - 28 hours a week

Key Responsibilities

• Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision.
• Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary.
• Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue.
• Maintains all assigned work queues according to supervisor’s instructions and guidance.
• Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service.
• Answers incoming phone calls, schedules appointments, and refers to clinical team as needed.
• Sanitizes registration equipment between each use and restocks basic supplies.
• Performs other clerical duties as assigned.

Qualifications

• Education: Not specified
• Experience: Previous Patient Access Representative or Patient Scheduler experience preferred

Benefits

• Medical, dental, vision, life, and disability insurance
• 401(k) plan with employer contributions
• Training, tuition reimbursement, and educational programs
• Flexible scheduling, generous time off, and wellness resources

Pay

$17.80 - $26.28 / hour

Schedule

Day/Eve/Night Rotation

Location

St Marys Hospital Superior