Patient Access Representative 1 (On-Site) Bascom Palmer Eye Institute -Miami, FL

About the role

The University of Miami, Bascom Palmer Eye Institute, has a full-time opportunity for a Patient Access Representative 1 (On-Site) in Doral, Florida.

Responsibilities

• Performs full registration and ensures that insurance is verified, and all patients’ information is correct.
• Obtains copies of insurance cards, driver’s license, and any applicable referrals.
• Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
• Instructs patients to complete any questionnaires that might be required by physician.
• Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
• Reconciles all vouchers and delivers them to designated area.
• Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

  Qualifications

  • Education: High School Diploma or equivalent/relevant experience, certification or license.
  • Certification and Licensing: Refer To Department Description For Applicable Certification Requirements.
  • Experience: Minimum 1 Year Of Relevant Experience Required.
  • Knowledge, Skills and Abilities: Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. Teamwork: Ability to work collaboratively with others and contribute to a team environment. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

  Benefits

  The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

  Pay

  TBD

  Schedule

  TBD