Patient Access Rep I - PT - Evening - Patient Access Services Pennington NJ

About the role

The position is responsible for accurately registering patients, ensuring database integrity, facilitating claims processing, applying financial screening guidelines, and utilizing standards, guidelines, and written procedures for performing registration functions.

Responsibilities

• Follows all payor requirements for both in/out of network insurance plans and identifies needs for referrals and precertification.
• Audits chart for accuracy.
• Verifies demographic, diagnosis, authorizations/referrals, and insurance information on each registration.
• Assists patients and customers with respect and professionalism.
• Works collaboratively with other departments, physicians, and physician office staff to obtain essential registration information.
• Complies with department procedures and regulatory guidelines for Medicare Secondary Payer, Medicare Medical Necessity Regulations, Collection of co-pay, Advance Beneficiary Notice, Advance Directives, and Patients’ Rights.
• Registers patients accurately, efficiently, and professionally.
• Ensures insurance information is verified and authorization is obtained if necessary.
• Scans essential registration forms into the Electronic Medical Record and performs chart follow-up as needed.
• Identifies and records the appropriate difference between primary care physician, referring physician, and attending physician.
• Utilizes Insurance Card Database and/or Insurance Verification guidelines.
• Follows Financial Screening and Self Pay Procedure with regards to referrals for Medicaid and Charity Care.
• Attends all mandatory department meetings.
• Supports and participates in department performance improvement initiatives.

Requirements

• High school diploma or equivalency.
• One year experience in healthcare setting or customer service.
• Medical terminology and medical insurance knowledge preferred.

Qualifications

• Strong customer service skills.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Basic computer skills.

Skills

• Independent working ability.
• Ability to maintain composure in high-pressure or fast-paced environments.

Benefits

Includes Medical Plan, Prescription drug coverage & In-House Employee Pharmacy, Dental Plan, Vision Plan, Flexible Spending Account (FSA), Healthcare FSA, Dependent Care FSA, Retirement Savings and Investment Plan, Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance, Supplemental Group Term Life & Accidental Death & Dismemberment Insurance, Disability Benefits – Short Term Disability (STD), Employee Assistance Program, Commuter Transit, Commuter Parking, Supplemental Life Insurance, Voluntary Life Spouse Voluntary Life, Employee Voluntary Life, Child Voluntary Life, Voluntary Legal Services, Voluntary Accident, Critical Illness and Hospital Indemnity Insurance, Voluntary Identity Theft Insurance, Voluntary Pet Insurance, Paid Time-Off Program.

Pay

The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time). Pay Range $18.21 - $22.74.

Schedule

Scheduled Weekly Hours 24.