Patient Access Rep I - Clinic

About the role

Performs patient access, registration, admitting, and financial counseling activities, including patient pre-registration, registration, admittance, and screening for alternative government funding. Assembles all data and documents required for complete patient registration.

Responsibilities

• Complete insurance verifications and authorizations.
• Enter patient demographic information and use department applications for eligibility and authorization.
• Assess patient financial responsibility and collect co-pays and deductibles at time of admission.
• Screen admissions and inform referring physician offices, patients, and families about hospital policies and payment methods.
• Obtain and document funding information from patients and provide information on available funding resources.
• Use payer resources and websites to explore and assess eligibility; initiate third-party referrals.
• Administer financial assistance policy and procedures to determine patient eligibility for discounted prices or charity care.
• Collaborate with all areas of the revenue cycle to identify and resolve issues or barriers.
• Enter fiscally related information into databases and maintain fiscal records and files.
• Respond to requests for information and inquiries related to patient access processes, policies, or other related information; research and resolve customer problems.

Requirements

• High School Graduate or GED (General Studies) upon hire.

Pay

$16.06 - $22.69 /hour