Patient Access / Registration Rep PD

Employment Type: Part time, rotating shift

About the Role

Completes patient registrations and pre-registration processes following department procedures using identified technology systems. Processes include obtaining accurate demographic, insurance, and patient liability information. Responsible for working with multiple department, hospital, and web-based systems.

Orientation is Monday–Friday, 8:00 AM–4:30 PM for 2–3 weeks (half in Springfield at Mercy Medical Center). A third week is required if you have less than one year of hospital-based registration experience.

Responsibilities

• Performs complete and accurate pre-registrations, registration, and admission functions
• Verifies insurance requirements, obtains and understands insurance benefits
• Ensures all entries concerning demographic, financial, and advanced directives are completed
• Collects non-covered fees

Requirements

• High school diploma or equivalent
• One year of experience in an accredited hospital or physician’s office preferred
• Strong interpersonal, communication, and interview skills
• Demonstrated proficiency in the use of computer systems and devices
• Knowledge of medical terminology and medical insurances

Benefits

• Per diem shift coverage in the Emergency Department
• Shift and weekend differential pay applies

About the Organization

Johnson Memorial Hospital and Home & Community Health Services provide a continuum of healthcare services to those living and working in north central Connecticut and western Massachusetts. The 92-bed hospital and home health and hospice agency have been anchor institutions in north central Connecticut for more than 100 years.