Patient Access Associate, BHMG Cardiology Pinecrest Office, $1000 Bonus, Full Time, 8:30A-5P

Sign-On Bonus: Up to $1,000

About the Organization

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Our culture is rooted in purpose, and every team member plays a part in making a positive impact.

Benefits

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• Wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement

Responsibilities

• Coordinate patient flow and ensure timely processing
• Maintain knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns
• Maintain knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations
• Practice the BHSF philosophy of service excellence in providing professional, compassionate, and friendly service to patients of all ages, families, employees, physicians, and community members

Pay

Estimated pay range for this position is $16.28 - $20.68 per hour depending on experience.

Requirements

• High School Diploma, Certificate of Attendance, Certificate of Completion, GED, or equivalent training or experience required
• Complete and pass the Patient Access training course
• Ability to work in a high-volume, fast-paced work environment and perform basic mathematical calculations
• Detail-oriented, organized, team player with compassion, excellent customer service, and interpersonal communication skills

Qualifications

• Desired: Basic knowledge of medical and insurance terminology
• Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills
• Knowledge of regulatory guidelines including, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines
• Bilingual (English, Spanish/Creole)
• Minimum required experience: less than 1 year