Patient Access Associate 1, Outpatient Rehabilitation, $1000 Bonus, FT, 7A-3:30P

• Coordinate patient flow and timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns.
• Maintain knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations.
• Practice the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.

Qualifications

• High School Diploma, Certificate of Attendance, Certificate of Completion, GED, or equivalent training or experience.
• Complete and pass the Patient Access training course.
• Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations.
• Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.

Preferred Qualifications

• Basic knowledge of medical and insurance terminology.
• Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills.
• Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.
• Bilingual English, Spanish/Creole preferred.

Experience

• Minimum Required Experience: Less than 1 year

Pay

• Estimated pay range: $16.28 – $20.68 / hour depending on experience.