Pathology Team Leader

About Us

Since 1954, Texas Children’s has been leading the charge in patient care, education, and research to accelerate health care for children and women around the world. The hospital is consistently ranked as the best children’s hospital in Texas and among the top in the nation by U.S. News & World Report. Texas Children’s comprehensive health care network includes:

• Primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties
• Jan and Dan Duncan Neurological Research Institute (NRI)
• Feigin Tower for pediatric research
• Texas Children’s Pavilion for Women (comprehensive obstetrics/gynecology facility focusing on high-risk births)
• Texas Children’s Hospital West Campus (community hospital in suburban West Houston)
• Texas Children’s Hospital The Woodlands (first hospital devoted to children’s care for communities north of Houston)
• Texas Children’s Hospital North Austin (state-of-the-art facility providing pediatric and maternal care)
• Texas Children’s Health Plan (nation’s first HMO focused on children)
• Texas Children’s Pediatrics (largest pediatric primary care network in the country)
• Texas Children’s Urgent Care clinics (after-hours care tailored for children)
• Global health program providing care to children and women worldwide

Texas Children’s Hospital is affiliated with Baylor College of Medicine, one of the largest and most successful pediatric programs in the nation.

Responsibilities

• Investigate, research, troubleshoot, and reconcile errors and discrepancies in phlebotomy, computer order entry, and specimen processing
• Demonstrate competent knowledge, stress management, and rational judgment in analyzing and solving problems
• Direct workload and workflow, assign work stations efficiently to ensure stat, timed, and routine collections are completed within established turnaround time as per policy
• Conduct, direct, or assist in any special projects, evaluations, and experiments as needed
• Monitor orders to ensure all outpatients’ faxes, physician prescriptions/order pads, and requisitions include required information (e.g., patient’s diagnosis, attending physician, clinic location, and telephone number)
• Communicate with physicians and nursing staff if problems arise
• Investigate and resolve Quest service and specimen problems
• Maintain and update the Quest catalogs for specimen requirements and processing procedures
• Assist Manager in ensuring patients and families are treated with courtesy, respect, empathy, and professionalism
• Collect and review performance metrics (audit) data for the order entry lines

Requirements

• High School Diploma or GED (Required)
• Associate degree in a related field (Preferred)
• 3 years of experience in a clinical laboratory as a Phlebotomist or Processing Technician with computer/order entry experience (Required)
• Previous supervisory experience (Preferred)
• PBT – ASCP Certification (Preferred)