Pastry Decorator

Essential Duties And Responsibilities

• Greet and interact with customers to address questions or concerns in a friendly, service-oriented manner;
• Assist Pastry team with preparing desserts and pastries as needed;
• Take cake orders, ensure the department has fresh fruits and products, and maintain a fully stocked display case;
• Support team with baking various breads, cookies, and desserts, including pan dulce;
• Decorate cakes and pastries for customers;
• Use artistic skills to create beautiful decorated cakes and pastries and mix colors for icing;
• Effectively communicate with management and baking team in order to fulfill and address any issues or needs requested by guests and or other employees;
• Conduct inventory on a regular basis to ensure proper levels;
• Maintains standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety;
• Stock, fill, face, and ensure pricing accuracy while examining the rotation of all bakery products and discarding outdated or spoiled items;
• Work with various professional Bakery equipment, including heat sources, mixers, and blenders;
• Takes food orders in person and by telephone;
• All other duties as assigned.

Skills And Qualifications

• Valid Food Handlers Card;
• Customer Service, pastry decorating, and retail experience desirable.

Physical Demands And Work Conditions

• WALKING: Continuously, throughout shift, while moving about the store and handling merchandise;
• STANDING: Continuously, throughout shift;
• LIFTING: Ability to lift up to 25 lbs. and occasionally lift up to 50 lbs.

Customer Service

• Demonstrates personal Customer Service excellence;
• Engages with customers always;
• Improves speed and efficiency of service provided.