Passenger Conductor

About the role

We are looking for Passenger Conductors for our Los Angeles, CA or outlying points (Palmdale, Oceanside, San Bernardino etc.) facility.

Responsibilities

• Be responsible for the safe movement of trains by adhering to applicable operating rules/practices.
• Oversee all on-train employees in service delivery by adhering to Alstom service standards.
• Oversee the safe loading and unloading of passengers. Assist in boarding and detraining of passengers.
• Attend to, resolve, and escalate customer service issues daily making all necessary announcements ensuring passenger comfort.
• Responsible for collecting lost personal items for lost and found pickup.
• Think and function independently utilizing clear and effective verbal communication skills to interact with passengers, crew members, and others jointly responsible for safe and efficient train movements and customer service.
• Secure movement orders and ensure clear understanding by operating crew. Ensure pre-determined service requests are understood and carried out.
• Maintain an understanding of operating characteristics and practices including physical characteristics, safety rules, air brake rules, electrical instructions, equipment trouble-shooting practices, and emergency procedures.
• Physically move between and around train cars manipulating and lifting heavy air hoses, electric cables, and other railway equipment.
• Safely ride the side of train equipment, getting on and off equipment, as required.
• Responsible for submission of various reports to record movement delays, unusual occurrences, passenger inconveniences, and mechanical defects.
• Responding promptly to any emergencies or incidents that may occur during operations.
• Ensure compliance with all train orders, signals, and railroad rules and regulations for safety, operations, and the Federal Railroad Administration (FRA).
• Review instructions from dispatchers, and discuss with locomotive engineer and train crew.
• Inspect all equipment on cars prior to departures.
• Receive and transmit information by radio and telephone. Read and understand bulletins and notices.
• Assist and instruct train crews to couple and uncouple cars, operate switches, and make minor repairs to railcars, including replacing heavy couplings or air brake hoses.
• Work with customers to ensure accurate movement and placement of cars.
• Maintain awareness of the surrounding areas and suspicious activity to ensure rail safety.
• Comprehend color and/or hand signals and systems.
• Quickly respond (with the hand, finger, or foot) to visual symbols, signals, and displays (sound, light, picture, etc.).

Requirements

• High School diploma/GED.
• 18 years of age or older.
• Valid California Driver's License.
• 2 years verifiable work experience and/or college.
• No driving violations involving alcohol or drugs within the past 3 years.

Qualifications

• Secondary School or College graduate.
• Experience working on an on-call basis.
• Experience working varying shift schedules.
• Experience operating heavy equipment.
• Conductors’ certification in compliance with CFR 242.

Skills

• Verbal comprehension.
• Fluent in English communication skills (written and spoken).
• Communication skills (provide clear instructions/directions).
• Reasoning skills (problem-solving and troubleshooting skills).

Benefits

N/A

Pay

Subject to negotiation with the International Association of Sheet Metal, Air, Rail, and Transportation Workers - Transportation Division.

Schedule

N/A