Pasco Counter Sales

About the role

Tacoma Screw Products is seeking a customer-focused and driven Counter Sales Associate to join our team. The ideal candidate thrives in a fast-paced environment and enjoys helping customers find the right products for their needs.

Responsibilities

• Assist walk-in and telephone customers with product inquiries, special requests, and pricing.
• Identify customer needs, clarify product specifications, and locate or retrieve products.
• Finalize transactions and assist with product shipments when necessary.
• Build and maintain positive relationships with new and existing customers.
• Promote company products and services to drive additional sales.
• Maintain a clean, organized, and professional storefront.
• Represent TSP as a pillar of the Tacoma Screw way!

Requirements

• Education: High School Diploma or GED required.
• Experience: At least one year of retail experience, preferably in an industrial setting.
• Communication: Strong verbal and written communication skills.
• Technical Skills: Basic computer literacy to process orders and manage inventory.
• Math & Organization: Ability to calculate pricing and manage multiple customer needs efficiently.
• Teamwork & Independence: Must be able to work both independently and collaboratively in a team setting.
• Self-Motivation: A proactive and customer-focused mindset.

Physical Requirements

• Position requires lifting and moving objects up to 50lb and performing physical demands of stocking and order fulfillment.
• Performing repetitive movements throughout the shift including but not limited to, bending, reaching, and lifting.
• Standing and walking for extended periods.
• Unloading freight, stocking shelves, and handling inventory.
• Work in an environment that requires maintaining a consistent and often fast pace including quickly retrieving orders.
• Frequent use of computer/keyboard and phone work.

Benefits

We offer a comprehensive benefits package designed to support your health, financial future, and work-life balance. After 90 days of employment, employees are eligible to participate in the following benefit programs:

• Fully Covered Health Benefits: 100% of premiums for Medical, Dental, and Vision insurance for you and your eligible dependents.
• Financial & Insurance Protection: 401K with a 3% Company Match, Company-Paid Life Insurance, AD&D, & Long-Term Disability.
• Time Off & Work-Life Balance: 7 Paid Holidays, plus Half Days on Christmas Eve & New Year’s Eve, 5 Paid Personal Days during your first year, Paid Sick Leave, and Paid Vacation.
• Employee Assistance & Support: Employee Assistance Program (EAP) – Confidential support for personal and professional challenges.