PAS Bed Placement Coordinator

About the role

The Bed Placement Coordinator manages the daily operations relative to patient bed assignments within the Medical Center. The Coordinator upholds the department mission by ensuring the patient is admitted/registered in a timely and professional manner with little or no inconvenience or frustration to the patient. This includes obtaining all necessary information from the patient in a professional and caring manner, distributing information to appropriate departments expeditiously, obtaining legal consent forms, and assisting in maintaining financial integrity of the hospital.

Responsibilities

• Ensure the patient is admitted/registered in a timely and professional manner with little or no inconvenience or frustration to the patient.
• Obtain all necessary information from the patient in a professional and caring manner.
• Distribute information to appropriate departments expeditiously.
• Obtain legal consent forms such as consent for treatment, admission, rights as a hospital patient, surgical procedures, financial responsibilities, etc.
• Aid in maintaining financial integrity of the hospital through obtaining pre-approval/pre-certification, verification of coverage, and providing other information through proper screenings.
• Promote customer service in our daily dealings with anyone with whom we come in contact in the Admissions/Registration Department.

Requirements

• Windows application knowledge; third party payers and their specific requirements; typing skills with a minimum of 40 WPM; excellent customer service skills.
• Insurance knowledge, medical terminology. Strong interpersonal skills, courtesy and tact with patient, family members, physicians and staff members.
• Keyboard, Computer and office machine experience.
• Interpersonal skills necessary in order to effectively interact with patients, nursing, physicians and their office staff, quality resources, third party payers and various other patient care personnel to exchange information.
• Communication skills and the ability to identify and convey any problems to the Manager of Access.
• Analytical skills necessary to maintain patient records, screen insurance information and prioritize patient placement.
• Ability to pay close attention to detail to enable accuracy of information.
• Excellent customer service skills.

Qualifications

• Thorough understanding of third party payer requirements and regulations.
• Effective communication and interpersonal skills to exchange information and build rapport with others.
• Ability to identify, report and resolve issues appropriately.
• Analytical skills necessary to maintain patient records, screen insurance information and prioritize patient placement.
• Ability to pay close attention to detail to enable accuracy of information.
• Previous medical/hospital experience with exposure to billing/insurances and Windows applications required, preferably 2-3+ years and in a hospital setting.

Skills

• Windows application knowledge.
• Third party payers and their specific requirements.
• Typing skills with a minimum of 40 WPM.
• Customer service skills.
• Insurance knowledge, medical terminology.
• Strong interpersonal skills, courtesy and tact.
• Keyboard, Computer and office machine experience.
• Interpersonal skills necessary in order to effectively interact with patients, nursing, physicians and their office staff, quality resources, third party payers and various other patient care personnel.
• Communication skills and the ability to identify and convey any problems to the Manager of Access.
• Analytical skills necessary to maintain patient records, screen insurance information and prioritize patient placement.
• Ability to pay close attention to detail to enable accuracy of information.
• Excellent customer service skills.

Benefits

The department provides two months on the job training to learn policies and procedures, gain an understanding of insurance requirements, medical terminology, computer entry and legalities of signing consent forms with accuracy, and screening of medical and financial information. High School or GED required. Associate Degree preferred.

Pay

$22.22 - $31.71/Hourly

Schedule

Day (United States of America)

Additional Job Details

Remote Type: Onsite
Work Location: 81 Highland Avenue
Scheduled Weekly Hours: 8
Employee Type: Regular
Work Shift: Day (United States of America)

At Mass General Brigham

We believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.