Party Host for Terrell Theatre

About the role

Provide friendly, responsive service to create an exceptional entertainment experience for our customers. A Birthday Party Host/Event Coordinator’s attitude greatly affects how Schulman Theaters is perceived. Main functions include servicing birthday parties and group events. Thank all customers for hosting and/or attending an event at Schulman Theaters.

Responsibilities

• Receive payment by cash, credit cards, or gift cards
• Greet and assist customers entering the party area
• Serve food, beverages, and cake to party guests
• Ensure there is adequate space/seating for all party guests
• Ensure each party gets everything included in package
• Provide an exceptional birthday experience to birthday guest of honor and all parents and guests
• Keep workstation area clean and organized
• Monitor, clean and organize party rooms
• Restock any and all party supplies and party add-ons as needed
• Responsible for accurate cash and till management for their drawer
• Promote additional sales of party add-ons and merchandise
• Ensure that all trash and debris are cleared from party rooms
• Ensure that all chairs, tables and tablecloths are evenly aligned and tidy
• Ensure all party gifts and belongings have left with the party guest of honor, otherwise contact party parents when time allows
• Complete opening and closing duties
• Perform job in a friendly, courteous manner at all times
• Promptly inform the Manager on Duty of any and all customer complaints or comments
• Inform Manager immediately of product shortages
• Other duties as assigned by management or needed by the business