Party & Event Host
Michaels Stores · Cockeysville, MD · 2 mo ago
Art & Creative$15–$17.7/hrPart-time
Event Coordination
- Coordinate multiple events including children’s birthday parties and other craft classes or events.
- Create backup or emergency plans to be executed as needed.
- Ensure client satisfaction for scheduled events.
- Set up, break down, and clean before and after each event.
Customer Experience
- Help customers shop, locate products, and provide them with solutions.
- Provide fast and friendly checkout experience.
- Educate customers on Rewards program and Private Label Credit Cards and complete enrollments.
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
Physical Requirements
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Preferred Knowledge/Skills/Abilities
- Energetic and enthusiastic personality.
- The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers.
- Experience working with children and children’s events.
- Excellent communication skills including written, verbal, and nonverbal communication as well as listening skills.
- Good organizational skills, interpersonal skills, and creative problem-solving skills.
- Retail and/or customer service experience required.