Party and Event host

Event Coordination

• Coordinate and facilitate multiple events including children's birthday parties and other craft classes.
• Create and implement party add-ons such as goody bags, balloons, etc. to company standards.
• Communicate with clients and store team members about events.
• Adjust plans and events based on client feedback and needs.
• Create backup or emergency plans as needed.
• Ensure client satisfaction for scheduled events.

Customer Service

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience.
• Educate customers on Rewards program and Private Label Credit Cards and complete enrollments.
• Engage customers on benefits of Rewards program and Private Label Credit Cards.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork.
• Support Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POGs) processes.
• Complete merchandise recovery and maintenance.
• Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lift heavy boxes and access high shelves by ladder or similar equipment.

Physical Environment

• Work in a public retail store setting.
• All public areas are climate controlled.
• Some stock rooms may not be climate controlled.
• Sometimes work outdoors if assigned to retrieve shopping carts or while unloading trucks.
• Frame shop contains glass cutter and heat press.

Training

• Cross-trained in Custom Framing selling and production.