Parts Support Specialist

About the role

The Parts Support Specialist plays a critical role in ensuring that technicians and assembly teams have the right parts at the right time to maintain production flow and meet quality standards.

Responsibilities

• Parts Receiving – Inspect, verify, and process incoming parts shipments against purchase orders, noting discrepancies and coordinating resolution with vendors or procurement staff.
• Inventory Management – Maintain accurate inventory levels in the parts management system, conducting regular cycle counts and physical audits to ensure system accuracy.
• Parts Identification & Sourcing – Use parts manuals, electronic catalogs, and schematics to identify correct chassis components; assist technicians and assembly teams with part lookups and substitutions.
• Parts Distribution – Pull, stage, and deliver parts to technicians, assembly lines, and work orders in a timely manner to minimize downtime and keep production on schedule.
• Storage & Organization – Maintain a clean, organized, and properly labeled parts room; ensure components are stored safely and in accordance with facility and manufacturer guidelines.
• Returns & Warranty Processing – Process returned, defective, or warranty parts and coordinate with vendors for credits, replacements, or repair authorizations.
• Purchase Order Support – Assist in generating purchase order requests for replenishment of stock items and tracking open orders through receipt.
• Cross-Functional Collaboration – Work closely with assembly technicians, maintenance, and operations teams to anticipate parts needs and proactively communicate availability or delays.
• Safety & Compliance – Follow all facility safety protocols, including proper handling of heavy components, hazardous materials labeling, and PPE requirements.
• Recordkeeping – Maintain accurate documentation of parts transactions, receipts, and inventory adjustments; generate reports as requested by management.

Requirements

• High school diploma or GED required; associate degree or technical training in automotive, diesel, or mechanical fields preferred
• Minimum 1–2 years of experience in a parts room, warehouse, or automotive/chassis service environment
• Familiarity with chassis systems and mechanical component identification
• Experience with inventory management or parts management software (e.g., CDK, Reynolds & Reynolds, or similar)
• Proficient in reading parts manuals, catalogs, and basic schematics
• Strong organizational skills with high attention to detail and accuracy
• Able to work independently and prioritize tasks in a fast-paced production environment
• Effective verbal and written communication skills
• Basic computer proficiency including Microsoft Office (Word, Excel, Outlook)
• Able to lift up to 50 lbs regularly and stand, walk, bend, and stoop for extended periods
• Comfortable working in an active manufacturing or service facility environment, including exposure to noise, fumes, and varying temperatures
• Reliable transportation and punctuality required
• Must be authorized to work in the United States; this position is not eligible for H-1B sponsorship. Technique participates in E-Verify.

Benefits

• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k)
• 401(k) Matching
• Professional Development
• Referral Program
• Paid Training
• On The Job Training
• Employee Assistance Program
• Tuition Reimbursement