Parts Specialist - Wilmington, NC
The Cole Family of Harley-Davidson Dealerships · Leland, SC · 3 mo ago
On-siteBusiness DevelopmentFull-time
Essential Duties
- WEEKEND WORK REQUIRED
- Provide “Raving Fan” service to all of the dealership’s customers.
- Greet customers immediately, in a courteous and friendly manner.
- Make all customers feel welcome regardless of race, sex, or creed.
- Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
- Handle telephone transactions quickly, and courteously.
- Point out any sales, specials, or new merchandise to customers.
- Aid customers with their selection of merchandise and offer additional products that complement the purchase.
- When accepting check & credit card payments for merchandise purchases, confirm customers' identification, obtain proper approvals, and record them as required.
- Keep cash register accurate.
- Notify customers immediately when special orders or back-ordered items are received.
- Handle customer concerns reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
Benefits
- 401K
- Paid Vacation & Holidays
- Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance
- Health Flexible Spending Account
- ZayZoon Earned Wages Access
- Company Discounts
- Opportunities for growth and professional development