Parts Specialist - Shallotte, NC

Location: Harley-Davidson – Shallotte, NC

About the role

We are seeking motorcycle enthusiasts who are honest, motivated, outgoing, high-energy self-starters to join our team as a Motorcycle Customization Sales Specialist. This position involves working with riders every day to build and customize their Harley-Davidson Dream bike. Building relationships with riders is the key to success in this role. Sales experience is preferred but not required—we will train the right people and provide all the tools to be successful.

Being a part of our exciting, fun, and dynamic culture is not just about working for a dealership, it's about embracing a lifestyle of freedom, passion, team members you can call friends, good times, and great rides!

Responsibilities

• Provide “Raving Fan” service to all of the dealership’s customers.
• Greet customers immediately in a courteous and friendly manner.
• Make all customers feel welcome regardless of race, sex, or creed.
• Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
• Handle telephone transactions quickly and courteously.
• Point out any sales, specials, or new merchandise to customers.
• Assist customers with their selection of merchandise and offer additional products that complement the purchase.
• When accepting check & credit card payments, confirm customers’ identification, obtain proper approvals, and record them as required.
• Keep cash register accurate.
• Notify customers immediately when special orders or back-ordered items are received.
• Handle customer concerns reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.

Weekend work required.

Benefits

• 401K
• Paid Vacation & Holidays
• Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance
• Health Flexible Spending Account
• ZayZoon Earned Wages Access
• Company Discounts
• Opportunities for growth and professional development