Parts Specialist (Hudson, WI)

About the role

Tri-State Bobcat, a premier compact equipment dealer with over 40 years of excellence, is growing and expanding our Hudson, WI location-and we're adding to our team! As part of this growth, we are seeking a dependable, detail-oriented Parts Specialist to support our increasing customer demand and evolving operations. This role supports our customers and service technicians through accurate parts sales, inventory management, and outstanding customer service.

Responsibilities

• Assist walk-in, phone, and text customers with parts pricing, availability, and technical information
• Support shop technicians by sourcing and allocating correct parts efficiently
• Manage parts across multiple equipment lines and transition seamlessly between inventories
• Receive, verify, and stock daily and weekly parts orders; allocate parts to bins, customers, or technicians
• Maintain a clean, organized parts department, counter area, and showroom displays
• Promote and cross-sell parts, accessories, and handheld/small engine equipment to meet customer needs
• Support small engine equipment sales, including Toro and STIHL products, by assisting customers with product selection, features, and basic operation guidance

Requirements

• Previous experience in a parts department or similar role preferred
• Strong mechanical aptitude and understanding of equipment components
• Comfortable navigating computer systems and multiple product/vendor sites
• Detail-oriented with strong organizational and time management skills
• Excellent communication skills with a customer-first mindset
• Ability to work independently while contributing to a team-oriented culture

Benefits

• Health, Dental & Vision Insurance
• Company-paid Life & AD&D Insurance, plus supplemental options
• 401(k) with company match
• PTO begins accruing your first day, plus 7 paid holidays
• Employee Assistance Program (EAP)
• Career advancement opportunities within a growing organization

Pay and Schedule

Compensation: $24–$28/hr | Overtime after 40 hours. Schedule: Tuesday–Friday, 7:30 AM – 5:00 PM, Saturdays 8 AM - 12 PM.